Parting of collaboration is conflict. There is nothing wrong with that. If handled properly, conflict often produces the best ideas, enhances relationships and opens minds. When counselors are having difficulty with one another, the issue should first be dealt with by one of the Head Counselors in the group. Take the counselors away from the other counselors and away from the campers and allow both parties to share their thoughts, feelings and versions of the story. Often, simply showing one another the way they were looking at the situation does wonders for diffusing the conflict. If the conflict seems unresolvable, get a Director involved. The Head Counselor should remain a part of the conversation as he or she started the work. We will do whatever we can to resolve the conflict.
When campers are having difficulty with one another, it should be dealt with in the same way as a counselor conflict: remove them from view of the group, allow them to air their concerns, help them to see one another’s perspective. If the problem persists or is not working out, get a Director involved alongside the Head Counselor.
BETWEEN A COUNSELOR AND A CAMPER
This is a rare occurrence. However, it happens. And it needs to be handled carefully. Any conflict between a counselor and a camper should immediately be brought to a Director. That kind of conflict is often a more complex knot to untangle and we want to be involved from the beginning.